Welcome to EurOMA 2013 in Dublin The 20th EurOMA conference returns to Dublin from June 09-12 2013 after a break of 15 years. Much has changed in our world since then. As the economies in Europe and beyond face into recovery from the current financial crisis, growth and development requires new and innovative approaches to customer service, productivity and improvement. Here, there are many choices available to manufacturing and service firms and to their managers. Correspondingly, there are new and innovative ways in which operations management researchers can inquire into and intervene in these choices. So, our conference theme is Operations Management: At the heart of Recovery. Our main motivation is to reinforce the message that operations management has a central role to play in the recovery of our linked economies and society.
This year we are using a scheduling app which allows you to create your own personalised programme for the conference on your mobile phone. We think you will find this particularly useful to help organise your time at the conference efficiently.
Fáilte Ireland is the National Tourism Development Authority. Our role is to support the tourism industry and work to sustain Ireland as a high-quality and competitive tourism destination. We provide a range of practical business supports to help tourism businesses better manage and market their products and services.
We also work with other state agencies and representative bodies, at local and national levels, to implement and champion positive and practical strategies that will benefit Irish tourism and the Irish economy.
We promote Ireland as a holiday destination through our domestic marketing campaign (DiscoverIreland.ie) and manage a network of nationwide tourist information centres that provide help and advice for visitors to Ireland.
failteireland.ie/
